Who are we?
Fusion At Work Ltd is a dynamic, innovative
provider of training solutions. We offer TNA (Training Needs Analysis) services and Mystery Shop services to first help you identify performance gaps; and our training solutions focus on
developing core success competencies such as leadership, interpersonal
skills, time management and presentation skills. Pro Activate is our latest innovation to help you get the best from your people in a time effective and cost effective manner.
Jaki George-Tunnicliffe - Facilitator/Speaker/Consultant
Founder
and Director Jaki George-Tunnicliffe has held a range of HR and training roles over the years; growing her training expertise
across various industries, roles and in a variety of training
environments, including tertiary and corporate situations; and starting Fusion in 2006.
As Fusion's lead training consultant she works with clients to tailor development solutions to meet their particular team's challenges and needs. Whether training, emceeing or delivering keynotes to audiences nationwide, her objective is always to delight her clients with both the experience and the outcome. Clients invariably comment on Jaki's energetic, engaging speaking style and her ability to motivate participants to higher achievement.
Jaki's experience and industry and educational qualifications add considerable value to her training approach, as does her experience in an array of industries including FMCG, Finance, Retail and Tourism. Jaki developed and co-delivers the innovative, inspiring high performance program Pro Activate. Click here for FREE podcasts inspired by this program. These 5-20 minute podcasts provide insight and inspiration that you need to achieve greater satisfaction and better results in your career and workplace. Snapshots of positivity, providing tools and ideas for your ongoinng development and success. Jaki is available for emceeing and seminar bookings, contact us now to discuss details.
Mal Ross - Facilitator
Mal is a sought after facilitator, professional speaker, and trainer. He runs a number of his own marketing and business-related seminars, plus personal motivation, goal achievement, stress control and communication workshops.
We are excited to have Mal as one of our primary Pro Activate facilitators.
Over the years he has become more and more involved in the study of human behaviour and how to use the power of the mind to motivate and achieve spectacular results. Using this knowledge in conjunction with many years of experience in sales, retail and service industries, has allowed him to contribute to the Pro Activate Program with his unique insights and experience in assisting people in developing their hidden potential
Lisa Friend - Office Manager
Originally starting with Fusion in mid 2009 as an administrative assistant, Lisa now manages our client enquiries and office administration as well as overseeing our TNA and Mystery Shop Services.
Lisa supervises the selection and training of our Mystery Shopper Panel and works with our clients to tailor their Mystery Shop to ensure it captures the information needed to help you focus your team on your customer services standards, reward sales and service excellence, and benchmark performance improvement over time.
